Last updated: 25 May 2026
humid-flare is committed to protecting the privacy and rights of individuals in accordance with the General Data Protection Regulation (GDPR). This page provides information about how we comply with GDPR requirements for visitors from the European Union and European Economic Area.
Although humid-flare is based in Australia, we recognise the importance of GDPR and have implemented measures to protect the personal data of all visitors to our website, regardless of their location. We process personal data lawfully, fairly, and transparently.
We process personal data under the following legal bases:
If you are a resident of the EU or EEA, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of your request.
You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month. If your request is complex or we receive a large number of requests, we may extend this period by a further two months, but we will inform you of any extension within the first month.
We may need to verify your identity before processing your request. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
As an Australian company, any personal data you provide may be transferred to and processed in Australia. Australia is not considered to have an adequate level of data protection under GDPR. However, we ensure appropriate safeguards are in place to protect your data, including:
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.
We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible.
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. For EU residents, this would be the data protection authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.
For any questions about GDPR compliance or to exercise your rights, please contact our Data Protection contact:
humid-flare
Data Protection Enquiries
Level 4, 127 Creek Street
Brisbane QLD 4000
Australia
Email: [email protected]